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Online Communities

Many online communities exist, including mental health specific forums and communities like:

Kooth has been commissioned by Tower Hamlets CCG to provide all young people aged 11-25 with a free, safe and secure online mental health & well-being support service. Young people can access support from a counsellor over messenger until 10pm, 365 days a year. Kooth also has an online magazine, interactive forums and well-being activities to support young people with their mental health too. For more information or requests for presentations or resources please email t[email protected]

Elefriends [soon changing to Side by Side Communities] is a supportive online community where people can be themselves. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard



Chat hours Monday – Friday 12:00-20:00, Saturday – Sunday 16:00-20:00


  • SANE Support Forum

    SANE offers emotional support and information to anyone affected by mental health problems through their:

Helpline – SANEline 0300 304 7000 is open 365 days of the year 4.30-10.30pm

Textcare – Provides bespoke one-way messages based on submitted support needs

Online Support Forum – Available 24hrs a day

In addition, they have some really helpful audio-visual resources:

  • Audio gallery – honest and moving songs and voice clips and a place to share your own songs
  • Video gallery – informative videos about mental health and a place you can submit your own videos
  • Image gallery – a selection of images that communicate experience of mental health and a place you can share your art, images and photos


A list of online resources for alcohol addiction recovery during the coronavirus pandemic


Information on understanding the male menopause and mental health

Online Resources

Getting help in a crisis:


  • [Rethink]

    Getting help for yourself and others. Rethink is an advice and information service on community care, welfare, benefits and carers rights


  • Shout

    24/7 texting service for anyone in a crisis, anywhere, anytime Text: 85258


  • Childline

    0800 1111 confidential service for children/young people up to 19 years


  • The Mix

    Info & support for young people 13-25 support via phone, email, web-chat peer to per and counselling services

· Crisis Messenger, text “THEMIX” to 85258

· Helpline 0808 808 4994 open every evening 4pm-11pm

· Email the helpline online form to start conversation

· The Mix counselling service – complete online form for access


  • Living with ADHD

    Support for those with Attention Deficit Hyperactivity Disorder (ADHD) 



Information and support on domestic abuse


Information on different types of mental health problems

· Info line 0300 123 3393 – Monday to Friday 9am – 6pm or text 86463

· Legal line 0300 466 6463 – Monday to Friday 9am – 6pm


  • Samaritans

    Emotional support for people experiencing feelings of distress

· Call for free 116 123 [24 hrs a day, 365 days of the year]

Supporters, Funders & Awards