info@mithn.org.uk

Service User

Get in Touch

020 7510 1081 Open House
13 Whitethorn Street London E3 4DA
Tel: 020 7510 1081
Fax: 020 7537 7944
Email: info@mithn.org.uk
WWW: www.mithn.org.uk

Service User Involvement

Service User Involvement within our organisation can take many different forms and be done in many different ways. It is about providing opportunities to:

  • Ensure that people who use our services have a genuine opportunity to be heard
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  • Make real, sustainable changes in the planning, design and delivery of our services and activities.
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  • Ensure that services are developed to meet the needs of service users
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  • Ensure that services provided are of a good quality

 

There are a number of ways  you can get involved, and at a number of levels depending on your time, what you can offer and how you feel. You can:

  • Become a service user representative at the Mithn service user involvement forum. This means attending regular meetings and getting the views of people who use the service or activity you represent and providing feedback
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  • Having a more active involvement in the activity or service you attend. This means sharing your views as part of sessions, taking a responsible role and supporting the activity or service provided
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  • Attending consultation events about our services
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  • Providing feedback through annual questionnaires and Mithn website
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  • Taking part in recruitment panels
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  • Become a Mind member. Membership is £1 to service users who are unemployed. This means being invited to  Annual general meetings and  being able to vote on decisions made
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  • Become a Volunteer

 

However you choose to get involved , we will ensure that this is supported and encouraged across our range of services and activities. You can speak to any staff member for more information.

 

 

Download Service User Guide

 

Satisfaction Survey Results 2014

 

 

 

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